Their "support" team is arrogant, intolerant and dismissive of user complaints. They appear to have no knowledge or use of modern software development tools and methods (e.g. Then, if you complain about the lack of stability in their product and their inability to provide software in which previously "fixed" bugs reappear, they either ban you from their support forum or delete your posts/ requests for help.Īll-in-all the dvdfab "team" does not appear to be particularly competent or professional when it comes to development and support of commercial grade software. If you attempt to get support they request large amounts of information, basically using large amounts of your time (which costs you money), to debug their problems. It seems that every time they issue a new release, either an old bug slips back in or a new one is created.
Make sure you change the temp and output directories if your c: drive does not have enough space to hold a full DVD or HD movie.The software only works correctly, intermittently. The options should be your first stop before you start using DVDFab HD Decrypter. It is only possible to rip the DVD or HD movie to your hard disk removing all copy protection in the process or to uncheck certain elements, such as extra languages or trailers, on the disk before you do that. Since this is basically a free version of DVDFab Gold and Platinum not all options are accessible in the main menu.
The only aspect that is a little bit confusing is the menu structure. It can remove DVD copy protections such as CSS, RC, RCE, APS, UOPs and Sony ARccOS and even manages to remove AACS from Blue-Ray and HD-DVD disks which means that it should be possible to copy most DVDs and HD DVDs that you have to your hard disk without running into copy protection problems. DVDFab HD Decrypter is a free DVD and HD ripper that can copy the contents of a movie onto your hard drive even if that movie is copy protected.
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